Understanding Check Details
The Check Details view provides detailed information about a single check in a number of charts, graphs and tables:
Bookmarks
When you open a certain Check Result from within the Check Details page, the Check Result will open in a new tab within the ASM GUI called a “Bookmark”:
When you access another Check Details page and then open a Check Result from that same Check Details page, the new Check Detail and Check Result will also be populated in the bookmark:
The bookmarks can be re-ordered by clicking and dragging them. This allows you to keep a number of checks in the bookmarks bar and move between them by clicking the respective bookmark. Clicking a bookmark will take you to the corresponding Check Details or Result Details view.
Response Graph
The Response Graph displays the response times over the selected period as a curve and provides access to the functions described in the Toolbar. The default view is called the “Chart View”:
By mousing over your Check Details graphs, you'll notice a popup at various points, specifying a check run and showing its date and result:
Clicking on a check run will open the Result Details page.
It is possible to zoom further into certain sections of the response graph by clicking and dragging a small portion of the response graph:
After you click, drag, and release, you will see the graph has zoomed in to the timeframe you have dragged over:
The Response Graph toolbar contains buttons for a number of actions relating to the graph.
Item
Description
Reset
Reset graph to normal zoom view
Show Custom Events
Display Custom Events below the graph
From
Start of time period to display
To
End of time period to display
Refresh
Apply changes to display and refresh
Compare
Clear
Remove display settings or additional checks and refresh
Table View
Show Custom Events
If you click on the Custom Event bar, you can view the Custom Event Information:
If a custom event applies to a check for which you are viewing details, you will see a section on the Check Details page entitled “Custom Events Last 24 Hours” which displays the event name and duration:
Compare Checks
One of the buttons available in the Toolbar, the “Compare” button, allows you to compare the results of two check runs. Using the Compare function, you can easily overlay the recent results of multiple checks into a single view. As practical examples, you might want to compare how the same check performs in different geographical locations, compare a group of checks from the same location, or compare all checks of a specific type in order to “visualize” any patterns you might observe in the results.
To begin a check comparison:
1. open any Check Details page and click Compare from the Response Time widget:
2. Choose one or more checks to compare in the “Compare” box which pops up:
3. Click each Check you wish to include in the comparison. They will populate the Checks fields as icons, showing some basic information about each check:
If you have many checks, typing a few letters will filter the list alphabetically. Click any check in the results to add it to the Checks field. To delete a Check from the list, click the “X” to the left side of each check icon. If you have AppDynamics, Akamai, or Google Analytics integrations configured, you may add integration information to your comparison.
4. Click Save at the bottom of the Compare pop-up, and the graph view will display a comparison of the checks you selected. Each check will create a series with a separate color. You can toggle the visibility of the comparison graph by clicking the series at the bottom of the graph. All check viewing tools are available, including hovering over check points, clicking check points for further details, zooming, and dragging:
Response Table
The Response Table displays check response times in table form. This is called the “Table View”:
The Response Table toolbar contains buttons for a number of actions relating to the table.
Item
Description
Severity status indicators
Check Status Colors to display in the table. This button is useful for when you wish to see only failures, for example
From
Start date and time for the period to display
To
End Start date and time for the period to display
Refresh
Refresh the response table. This button is useful for when you run a check and wish to see the response to the run as soon as possible
Chart View
Switch the display to Response Graph
Display {X} records
Number of rows to show in the table
Search
Filter checks to display by name
The table displays the information as a list of check items.
Column
Description
Severity
The run will be assigned a color which corresponds to the latest check run severity
Time
Date and time for the check
Value
Response time
Message
Message for the Result Details
Attempts
SLA Graph
Successful and failed SLA samples are shown in the SLA graph. SLA samples are determined by check response times.
A bar graph shows the percentage of time the SLA setting is being met over time. The legend shows the average SLA% values for Success (green) and Fatal (red) runs. Clicking a legend item will remove that type of result from the chart.
Display Selection
You can filter the results to show all recent data by hours, days, weeks or by using the last 12h/24h/7d/current month/previous month/year buttons, then sort further using the calendar date selection tool.
Show
In the Show area, you can select a time period to display by entering a number in the field and selecting period (hours, days, weeks, months, quarters, years) in the dropdown menu.
Last
In the Last area, you can quick-select a time period to display by clicking one of the buttons (12h, 24h, 7d, current month, previous month, year).
Longer time periods are displayed in From and To fields. You can further modify the time period by manually entering date values and clicking “Refresh”.
Column
Description
Avg. SLA %
Average SLA percentage
ApDex
ApDex value*
Avg. attempts
The average number of attempts
I
The number of checks with status Info
W
The number of checks with the Warning status
E
The number of checks with the Error status
F
The number of checks with the Failure status
Samples
The number of samples included in the view
*Apdex (Application Performance Index) is an open standard that defines a standard method for reporting and comparing the performance of software applications in computing.
Apdex = (Satisfied Count + Tolerating Count / 2) / (Satisfied Count + Tolerating Count + Frustrated Count)
The following equation shows how Apdex is calculated in Apica Synthetic Monitoring Portal:
Satisfied Count = Total count of Informational samples
Tolerating Count = Total count of Warning samples
Frustrated Count = Total count of Error and fatal samples
Apdex = (I + W / 2) / (I + W + E + F)
Status Graph
The “Status Last 24 Hours” graph displays an overview of the checks that have run in the last 24 hours.
The general information subsection of the Status Graph section shows general information about the check.
Item
Description
Check status indicator
The easiest method of determining whether a check has passed, failed, or returned some other status
Name
Name of the Check
URL
URL used for the Check
Last run
Timestamp and relative time for when the Check was last run
Check Type Icon
Browser, ZebraTester, etc.
Values
The values section shows aggregated values for the check.
Item
Description
Last Value
Median
Median response time for last 24 runs
SLA
Current SLA percentage of the check
Average
Average response time for last 24 runs
Next run
Relative time to next run.
24 status
A graphical representation of the last 24 statuses. The color of each bar reflects the final check run status for each hour. That is, if the last run of a check during a certain hour returned Fatal, then the bar representing that hour in the “24 status” section will be Red (there will be a red section in the bar).
Buttons
The action buttons provide shortcuts to common features for the check.
Button Action
Description
Run Check
Run the check immediately
Settings
Analyze Metrics
Go to the Analyze Metrics view for the check
Manage Alerts
Recent Issues
If a check has caused an alert, the result which caused an alert is listed in the Recent Issues table.
Column
Description
Severity
Severity color for the check result which caused the alert
Timestamp
Date and time when the issue occurred
Elapsed
Check duration
Trends
The Trends graph displays top-level information about the behavior of the check over time. These metrics deliver a convenient and useful report on how your check is performing at a glance.
In the above example, you could use the graph to determine the Mean user journey response time for 2023-04-10 vs. 2023-04-11.
Hovering over a data point in the graph provides the check run date, name and response time:
Toolbar
The toolbar contains selectors for what information to display.
Item
Description
Display
Type of information to show: Mean, Median, Standard Deviation
For most recent
Time period to show: Hour, Day, Week, Month, Quarter, or Year
As compared to previous
Number of comparison items of the selected time period
Of course, changing any of these fields will most likely alter all of the data displayed within the Trends graph.
Data for Previous Runs
Data for previous runs are shown below the graph.
Row
Description
Samples
Number of samples included
I
Number of checks with status Info
W
Number of checks with status Warning
E
Number of checks with status Error
F
Number of checks with status Failure
Median
Median response time
Mean
Average response time
Min
Minimum response time
Max
Maximum response time
Standard Deviation
Standard deviation for response time
On the right hand side of the table, two columns show a comparison between average values and the most recent one. Metrics for the most recent data point are displayed in between these two columns (as can be seen from the screenshot).
Column
Description
Average
Average value for the period you select within the Trends graph
Diff
Difference between last value and the average
Was this helpful?